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FRS
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Custom Coax
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Expander Kits
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Victory
Most items purchased from us are covered under our 30-day warranty radios however come with a 90-day warranty through Premiere Electronics. After our warranty period is up you can either send the radio to the manufacturer, for repair under their warranty or have it repaired at a shop. If you opt for the second choice we recommend you send it to: http://www.export-radio-repair.net this is a division of Premiere Electronics, so you can count on quality work and fast turn around time. Before you send an item to us for warranty repair you must obtain a RAN or return authorization number. Any merchandise sent without one will be refused. This is for your protection as well as ours. We maintain the right to refuse any equipment that we believe has been damaged by negligent operators, improper connections or serviced by an unauthorized repair center.
You are responsible for paying the shipping to us and we pay the shipping back to you. NO EXCEPTIONS! An item that is in for warranty repair is usually fixed with in two to three weeks, but we can offer no guarantees. Please do not call everyday to check on it either, we are very busy as it is and this only slows the process down even more.
Radios that we have not been serviced by us are not covered under our warranty. They instead should be sent to the factory service center.
Factory Warranties as of 11/01/02
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Galaxy: 2- years after the date of manufacture
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Ranger: 2- years after the purchase
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Connex: 1-year after the date of manufacture
Please call us and we can put you in contact with a warranty center.
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General: 2- years after the date of manufacture
Please call us and we can put you in contact with a warranty center.
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Magnum: 1-3 years after the date of manufacture, extend warranties can be purchase from RF Limited the maker of Magnum radios that is why the warranty period varies.
http://www.rflimited.com or http://www.magnumradios.com
If your radio is in need of repair and it is with in the warranty period, please click on the link below and fill out the necessary forms.
For a Warranty Service form click here
If you have any questions feel free to e-mail us with them Premiere@premiere-electronics.net